Returns & lost receipts
Can I return to Best Buy without a receipt?
By the Mylo team · Last updated July 1, 2026
Short answer
Sometimes. Best Buy can often look up purchases made with a card or a My Best Buy account, and no-receipt returns may be accepted after an ID check, though electronics have shorter windows and some conditions. Policies change, so check Best Buy's current policy.
If you paid by credit or debit card or were signed in to My Best Buy, the store can usually find your purchase, which acts as your receipt. Online orders are tied to your account as well, so a lookup is often all it takes.
For a true no-receipt return, Best Buy typically requires a valid ID and records the return against it, and no-receipt returns can be limited. Electronics also have defined return windows that are shorter than general merchandise, and opened items may follow specific rules.
What to know
- A card or a My Best Buy account lets staff look up the original transaction.
- No-receipt returns usually need a valid photo ID and may be limited.
- Electronics have shorter, defined return windows, so timing matters.
- As of 2026, this is general guidance: confirm the specifics on Best Buy's current returns policy.
Never get stuck without a receipt
- Use a My Best Buy account so your purchases and receipts are stored together.
- Return electronics quickly to stay inside the shorter window.
- With Mylo, the receipt is already captured. Mylo pulls receipts from your email, connected accounts, your camera roll, and card matches, so you can produce the original on the spot.
- Keep the box and accessories to avoid restocking issues.