Returns & lost receipts
Can I return to Kohl's without a receipt?
By the Mylo team · Last updated July 1, 2026
Short answer
Often yes. Kohl's is known for a flexible return policy and can frequently look up purchases tied to your card or Kohl's account, while no-receipt returns may be issued as store credit after an ID check. Rules vary by item, so check the current policy.
Kohl's can commonly find your purchase if you paid by card or used a Kohl's Card or account, which serves as your receipt. Premium and certain branded items may be excluded from the most flexible terms, so confirm anything high value.
Without proof of purchase, Kohl's may still accept the return and issue a Kohl's Merchandise Credit based on a recent selling price, usually with a valid ID. Specific brands and categories can follow their own return windows.
What to know
- A card or Kohl's account lets staff look up the purchase in place of a paper receipt.
- No-receipt returns are commonly issued as Kohl's Merchandise Credit and may require an ID.
- Some premium brands and categories have their own return terms.
- As of 2026, treat this as general guidance and confirm the details on Kohl's current returns policy.
Never get stuck without a receipt
- Use your Kohl's Card or account so purchases are tied to you and easy to find.
- Search your inbox for the order or receipt before treating it as a no-receipt return.
- With Mylo, you already have it: Mylo captures receipts from your email, connected accounts, your camera roll, and card matches, so the original is always saved.
- Keep tags on clothing until you decide to keep it.