Returns & lost receipts
Can I return to Costco without a receipt?
By the Mylo team · Last updated July 1, 2026
Short answer
Usually yes. Costco ties nearly every purchase to your membership, so staff can look up your order history and process most returns without a paper receipt. Costco's return policy is generous but has exceptions, so check the current policy for your item.
Because you scan your membership card at checkout, Costco keeps a record of what you bought under your account. That means a lost paper receipt is rarely a problem: the warehouse can find the purchase and refund to your original payment method.
Costco is known for a broad satisfaction guarantee on most items, though electronics and a few categories have shorter, defined windows, and some products are handled differently. Bring your membership card and the item, and confirm the current rules for anything time-limited.
What to know
- Your membership account stores your purchase history, so Costco can look up the order without paper.
- Most items fall under a generous satisfaction guarantee; electronics and select categories have set windows.
- Refunds generally go back to your original payment method once the purchase is verified.
- As of 2026, treat this as general guidance and confirm the details on Costco's current returns policy.
Never get stuck without a receipt
- Bring your membership card: it is the key to your purchase history at Costco.
- For electronics, note the tighter window and return within it.
- With Mylo, you can connect your Costco account so receipts land automatically, and Mylo also captures them from email, your camera roll, and card matches for a full backup.
- Keep original packaging and accessories for the smoothest return.