How-to guides
Set up approval workflows
By the Mylo team · Last updated June 30, 2026
Workflows are opt‑in; until you turn them on, the one‑click queue above is the whole process.
- Open Settings → Organisation → Approvals (org owner, or a connected accountant on the client's behalf).
- Turn on the Approvals toggle. The card expands to show your approval workflows and approver groups.
- Create the approver groups you'll reuse (e.g. "Accounting"): name the group and pick its members.
- Edit the Default workflow, or tap Add approval workflow and choose who it applies to: everyone, specific people, or a group. When several workflows could apply, the most specific wins.
- Build the steps: for each one, set the number of required approvals (distinct signers, 1 to 20) and the approvers, any mix of people, roles (Owner, Admin, Accountant), or groups. Add up to ten steps; they run in order.
- Optionally give a step an amount condition: Only when amount is over $___. Below the threshold the step is skipped.
- Read the live plain‑English summary of the workflow; if it says what you meant, tap Save workflow.
- In the queue, approvers now see Your turn / Waiting on others chips and a Waiting on me filter, and every signature lands in the expense's Approval progress timeline.
Good to know:
- A denial at any step halts the chain and returns the expense with a required reason; resubmitting restarts from step 1 with fresh signatures.
- If a step can no longer reach its quorum, an owner or admin can Force approve past it, with a required reason recorded in the trail.